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Topics / Governance

Citizens Charter

Asked 3 times in UPSC Mains · first asked 2013 · last asked 2024 · 40 total marks

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The Citizens'charter has been a land mark initiative in ensuring citizen-centric administration. But it is yet to reach its full potential. Identify the factors hindering the realisation of its promise and suggest measures to overcome them.

2024GS-215 marks

Citizens' Charter is an ideal instrument of organizational transparency and accountability, but it has its own limitations. Identify the limitations and suggest measures for greater effectiveness or the Citizens Charter.

2018GS-215 marks

Though Citizen's charters have been formulated by many public service delivery organizations, there is no corresponding improvement in the level of citizens' satisfaction and quality of services being provided. Analyze.

2013GS-210 marks